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What materials are your ornamental iron products made of? We mainly use high-quality carbon steel, iron sheet and wrought iron raw materials, with strict screening of raw material quality to ensure the structural stability and durability of products. All materials can meet the anti-corrosion and anti-rust requirements of outdoor long-term use.
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Can I customize the size, pattern and color of the products? Yes, we support full customization of ornamental iron products. According to your CAD drawings, design requirements or sample references, we can customize the pattern, size, thickness, and also provide personalized surface treatment such as electroplating (gold/silver/zinc) and powder coating (any RAL color), fully matching your project needs.
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Do you provide product samples? How to apply for samples? We provide free sample production (only the freight cost is borne by the buyer). You only need to send us your design drawings or detailed requirements, and we will make samples according to the bulk production standard and deliver them to you by international logistics (DHL/FEDEX/TNT) for confirmation as soon as possible.
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How do you pack the products to ensure transportation safety? We adopt professional anti-collision and anti-rust packaging: the product surface is coated with anti-rust oil + wrapped with bubble film, and then packed in cartons/wooden cases/iron pallets according to the product size and quantity. For large bulk orders, we will reinforce the packaging with wooden frames to avoid product deformation, scratch or rust during international transportation.
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What logistics methods do you support for global delivery? We cooperate with well-known international logistics companies (MAERSK/CMA CGM/DHL/FEDEX) and support sea freight, air freight and international express three delivery methods. According to your delivery address (Europe/Australia/Middle East/Central Asia etc.) and delivery time requirements, we will recommend the most cost-effective logistics plan, and track the logistics status in real time for you.
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Do you provide customs clearance documents for export? Yes, we provide a full set of formal export customs clearance documents, including commercial invoice, packing list, bill of lading, CO certificate, Form A/F (according to the destination country's requirements), to ensure smooth customs clearance for your goods in the destination country without any obstacles.
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How to calculate the product price? What is the payment term? The product price is calculated according to material thickness, product size, customization complexity, order quantity and surface treatment process, and we will provide a detailed quotation sheet with clear pricing for you. The payment terms support T/T (30% deposit + 70% balance before shipment), L/C at sight, and other payment methods can be negotiated according to the order amount.
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Can you match the accessories for metal fencing/gates/stair railings? Yes, we are a one-stop supplier of ornamental iron products, which can not only provide decorative parts, but also match all supporting hardware such as connecting pieces, fasteners, post caps, finials and brackets for fencing, gates and stair railings, realizing one-stop procurement and saving your time and cost of multiple sourcing.